Our CE, Ian Yates, spoke with Andrea Coote and Amy Laffan at the Quality in Aged Care Criterion Conference in Sydney this morning. The Quality in Aged Care conference is being held over the next two days to examine critical quality issues in aged care.
COTA Australia welcomes the opportunity to provide written comments to the Inquiry into the Quality of Care in Residential Aged Care Facilities in Australia. COTA Australia is willing to appear before the Inquiry to convey these views.
The design and distribution obligations (DADOs) should help to achieve a cultural shift within financial firms away from simply ‘selling’ financial products towards designing and distributing suitable products that meet customer needs.