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Quality of Advice Review

9 June 2022, COTA Submissions

We now believe that it is time for a new iteration of the Financial System Inquiry to ensure that the regulatory structure of financial services is fit for purpose in the rapidly evolving circumstances that Australia faces.

Financial advice

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View Submission

Productivity Commission – Aged Care Employment

13 May 2022, COTA Submissions

Our submission has focused on the importance of any future employment models in aged care to focus on consumer choice, the value placed by older people on the relationship with aged care workers and quality consumer outcomes.

View Submission

View Submission

Australian Energy Regulator’s Consumer Vulnerability Strategy

13 May 2022, COTA Submissions

We welcomed the proposed Consumer Vulnerability Strategy as a genuine attempt by the AER to improve energy affordability and reduce the barriers that restrict energy customers’ engagement in the market, especially those facing payment hardship.

View Submission

View Submission

Draft Better Bills Guideline

1 February 2022, COTA Submissions

The Guideline’s purpose is to facilitate retailers to prepare and issue bills that will make it easy for customers to understand and engage with billing information.

Bills, Energy, power bills

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View Submission

Pre-Budget Submission 2022/23

28 January 2022, COTA Submissions

We welcome the opportunity to submit this submission in advance of the 2022/23 Federal Budget.

2022/23 Federal Budget

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View Submission

COTA Australia Response: A New Residential Aged Care Accommodation Framework

23 December 2021, COTA Submissions

This paper is part of the process by which the Department responds to the conclusions and recommendations included in the Final Report of the Royal Commission into Aged Care Quality and Safety that relate to aged care accommodation.

Aged Care

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View Submission