The 'Pathways to Consumer Participation' charts from 'The Voice of Consumers in Home Care: A Practical Guide' can be useful for staff training or conversations with your consumers.
'The Voice of Consumers: Pathways to Consumer Participation Charts' can be useful for staff training or conversations with your consumers in relation to 'The Voice of Consumers in Home Care: A Practical Guide'.
'The Voice of Consumers in Home Care - Worksheet 3' is a self-assessment from 'The Voice of Consumers in Home Care: A Practical Guide'. It is a very helpful tool that can lead to your consumer engagement action plan.
The purpose of this guide 'The Voice of Consumers in Home Care: A Practical Guide' is to support providers in establishing strong relationships with people who are using their services and to assist in developing a closer and more meaningful engagement with existing consumers.