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Submission to ASIC’s inquiry into unsolicited telephone sales of direct life insurance and consumer credit insurance

31 August 2019, COTA Submissions
COTA Australia writes in response to the consultation on CP317 – unsolicited telephone sales of direct life insurance and consumer credit insurance. We welcome this important interim measure as part of broader law reform by the Australian Government.

Submission to the AEMC on the Draft Rule Determination, National Energy Retail Amendment (Strengthening protections for customers in hardship) Rule

17 October 2018, COTA Submissions
COTA Australia welcomes the opportunity to provide comment on the Draft Rule Determination, National Energy Retail Amendment (Strengthening protections for customers in hardship) Rule 2018, Australian Energy Market Commission, 6 September 2018.

Submission to the Department of Health on the Consultation on the draft Charter of Aged Care Rights

15 October 2018, COTA Submissions
COTA Australia is pleased to see that the Charter has a strong focus on consumers and care recipients within aged care and maintains the existing rights of consumers under the current charters.