The closure of bank branches, and potentially Australia Post, in favour of digitisation will leave many areas and the older people who reside there without services.
Addressing structural inequalities and ensuring every Australian can contribute to the full will make Australia wealthier, both economically and culturally.
Recently we asked you to participate in a short survey on older worker issues. We appreciated the 837 responses we received, especially reading the over 300 people who also shared comments and personal stories. Read the report here
We now believe that it is time for a new iteration of the Financial System Inquiry to ensure that the regulatory structure of financial services is fit for purpose in the rapidly evolving circumstances that Australia faces.
We welcomed the proposed Consumer Vulnerability Strategy as a genuine attempt by the AER to improve energy affordability and reduce the barriers that restrict energy customers’ engagement in the market, especially those facing payment hardship.
The Guideline’s purpose is to facilitate retailers to prepare and issue bills that will make it easy for customers to understand and engage with billing information.