The closure of bank branches, and potentially Australia Post, in favour of digitisation will leave many areas and the older people who reside there without services.
Older Australians need a comprehensive plan from the Australian Government, demonstrating that all areas of Government are thinking and acting in a coordinated fashion to improve the lives of mature age and older Australians.
In our submission we voice full support for the AER’s creation of a Guideline that would ensure bills meet the needs of consumers, now and into the future, in an efficient way that minimises cost and enables industry innovation.