As a telecommunications customer, you have rights that apply to your mobile phone, landline phone, internet and, if it’s provided by a telco, your pay TV service. ACCAN has produced a guide, Making the Right Call, that summarises your rights as a phone and internet customer as outlined in the Telecommunications Consumer Protections Code and other relevant laws, regulations and industry codes.
17 February 2020, COTA Submissions
31 January 2020, COTA Submissions
24 January 2020, COTA Submissions