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PROJECT REPORT: Measuring Quality and Consumer Choice in Aged Care

4 September 2018, COTA Publication
The 'Measuring Quality and Consumer Choice in Aged Care' project sought to hear the views of older people about how they choose an aged care provider, their views on indicators of quality and what other information they would need to make choices.

Design and Distribution Obligations and Product Intervention Powers (the revised Bill)

15 August 2018, COTA Submissions
The design and distribution obligations (DADOs) should help to achieve a cultural shift within financial firms away from simply ‘selling’ financial products towards designing and distributing suitable products that meet customer needs. This submission comments on the revised exposure draft.