This resource has been developed to support Home Care providers and educators involved in the recruitment, selection, training and development of home care support workers and service advisors/case managers.
The 'Your Guide to New Choices in Home Care' booklet provides a guide for people who want help to remain living at home and the people who support them in this goal.
The purpose of this guide 'The Voice of Consumers in Home Care: A Practical Guide' is to support providers in establishing strong relationships with people who are using their services and to assist in developing a closer and more meaningful engagement with existing consumers.