Culturally Inclusive Aged Care – Fact Sheets 24 November 2016, COTA Publication These Fact Sheets are for Providers working with people from CALD backgrounds, as well as when recruiting and developing staff to meet the needs a CALD consumers.Aged Care, CALD, Culturally and Linguistically Diverse, Culturally Inclusive, HCT, Home Care, Home Care Today View Publication View Publication
Aged Care Services – I have a concern 17 November 2016, COTA Publication The 'Aged Care Services' document looks into Clare and Barry's story and how they had concerns about the service from their provider.Aged Care Services, Clare and Barry's story, HCT, Home Care, Home Care Today, I have a concern View Publication View Publication
Aged Care Assessment – A positive path to accessing aged care services 17 November 2016, COTA Publication In the ‘Aged Care Assessment’ document we look at the common myth 'having an Aged Care Assessment means I might need to go into a nursing home'.A Positive Path, Aged Care Assessment, Aged Care Myths, HCT, Home Care, Home Care Today, Myth View Publication View Publication
Helping Improve the Service 17 November 2016, COTA Publication Download our printable 'Helping Improve the Service' information from the 'Concerns, Complaints and Improvements' page.Complaints and Improvements, concerns, HCT, Helping Improve the Service, Home Care, Home Care Package, Home Care Today View Publication View Publication
Changing Provider 17 November 2016, COTA Publication Download our printable 'Changing Provider' information from the 'Concerns, Complaints and Improvements' page.Changing Provider, Complaints and Improvements, concerns, HCT, Home Care, Home Care Package, Home Care Today View Publication View Publication
Making a Complaint 17 November 2016, COTA Publication Download our printable 'Making a Complaint' information from the 'Concerns, Complaints and Improvements' page.Complaints and Improvements, concerns, HCT, Home Care, Home Care Package, Home Care Today, Making a Complaint View Publication View Publication