The Consumer Advisory Panel (CAP) was established in 1999. CAP advises ASIC on current issues faced by retail investors and consumers in the financial services and credit industries. CAP also informs ASIC’s surveillance, enforcement, policy and financial education initiatives.
The Australian Council of Social Service is a national advocate for action to reduce poverty and inequality and the peak body for the community services sector in Australia.
The ACCC established the Consumer Consultative Committee in 2001 to provide a forum through which consumer protection issues could be addressed collaboratively between our organisation and consumer representatives.
ACCAN has produced a guide, Making the Right Call, that summarises your rights as a phone and internet customer as outlined in the Telecommunications Consumer Protections Code and other relevant laws, regulations and industry codes.
This year's Intergenerational Report makes much of the need to control the economic impact of the ageing baby boomers. It is expected that by 2056 one in four people living in Australia will be over the age of 65 and 1.8 million of them will be over 85.