COTA Australia presented to the ACSA National Summit- The session explored how building and reframing ‘compliance’ information such as quality indicators can provide consumers with the information they need to select your services as their preferred provider
The grief of family and friends is turning to anger when some commentators infer these deaths matter less because residents were already palliative, or on the other hand try to exploit the tragedy for political point scoring.
We were thrilled – and a little humbled – by the enthusiastic response to our consultation forums on the future of aged care. Almost 4,000 people registered for joint COTA/OPAN events across Australia.
While certain aged-care providers will doubtlessly be found guilty of terrible failures, the system that allowed them to let older Australians die due to neglect of standards must also be addressed. It now needs to radically and fundamentally change.
Our new aged care system must tip the scales towards the individual and give older people genuine self-determination. That means control over the culture, choice of care and service delivery, and full transparency from providers.