Report a problem with visiting an Aged Care Home

Which Aged Care Home is it?
Tell us as much as you can to help us identify the home and operator.
Aged Care Home Name
e.g. Sunset Lodge
Street
Suburb
State
Provider
Who runs the home? (Provider might be an organisation/owner/operator) e.g. ABC Aged Care
Visits
We will use this information in general to discuss with the home (we won’t identify you)
How has the home limited visits?
Have they explained why? What did they say?
Have they offered any alternatives, what were they?
If the home does allow some visits, what are the days of the week and hours between which visitors can occur?
Some homes only provide visits via a booking system. If your home does this, when is the next available date/time for a visit?
Visiting includes both people entering the home and allowing the person receiving aged care to leave the aged care home for social or medical appointments. Does your aged care home allow the person receiving aged care to leave? Are there any restrictions placed on their return?
What do you believe the home should be allowing residents and visitors do that they are not currently allowing?
Private information
We will use this information to get in contact with you, and try and help
Name
First Last
Are you a:
- Resident
- Visitor
- Staff member
- Concerned community member
Your phone number
Your email address
10. Is there anything else you’d like to tell us, which we wont share with the aged care provider?
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Report a problem with visiting an Aged Care Home

Which Aged Care Home is it?

Visits

Private information

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