his guide has been developed by COTA Australia, Home Care Today. Our key focus has been to resource consumers and providers nationally to implement Consumer Directed Care (CDC) in the context of the aged care reforms.
The topics covered in this publication include Providers and consumers - the markets, legal framework and the Program Guidelines, Legal Issues project, client agreement, and current providers adaptations
Current providers and every new provider are working to define themselves and their markets more clearly. As we move to a more market-based system, Home Care Package providers must know the value of their services to their consumers and be able to communicate it clearly.
The current aged care reforms stem from legislation passed in 2012. The reform agenda is primarily focused on providing an aged care system that provides increased capacity for older people to stay at home and have a choice of supports that suits their needs and preferences.