This short video is a story about Kate and Rob who are self-managing Kate’s home care package together. This video will demonstrate a bit about how consumers can benefit from a self-management model in home care.
The 'Measuring Quality and Consumer Choice in Aged Care' project sought to hear the views of older people about how they choose an aged care provider, their views on indicators of quality and what other information they would need to make choices.
his guide has been developed by COTA Australia, Home Care Today. Our key focus has been to resource consumers and providers nationally to implement Consumer Directed Care (CDC) in the context of the aged care reforms.
This online learning module is for Directed Care Workers and students of Certificate III in Individual Support. It consists of two parts and was originally designed for educators of Certificate III in Individual Support but is also relevant for direct care workers and students.
The topics covered in this publication include Providers and consumers - the markets, legal framework and the Program Guidelines, Legal Issues project, client agreement, and current providers adaptations