MEDIA RELEASE: COTA’s calls for choice and control reinforced by new home care research

30 January 2020
Older Australians want more choice and control over their home care, clear information about fees and quality, and independent advice to help navigate the system, according to new research hailed by COTA Australia as further proof of the need for stronger consumer rights to be built into aged care.

PROJECT REPORT: Measuring Quality and Consumer Choice in Aged Care

4 September 2018, COTA Publication
The 'Measuring Quality and Consumer Choice in Aged Care' project sought to hear the views of older people about how they choose an aged care provider, their views on indicators of quality and what other information they would need to make choices.